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OSPCA Dog Insurance Review
Current customer of OSPCA Pet Insurance. My 3.5 year old Weimaraner/Lab mix has severe allergies. Coverage is good on the plan I have but processiing a claim takes months. Every single time I have a claim, I have to call to follow up. It always takes 2-3 months for financial reimbursement. They go over every claim form with a fine-tooth comb. This insurance company is a hassle but I do need them for my sick dog so I won't cancel. Every time I call I wait on hold anywhere from 10-50 minutes. They recently introduced a call-back service so that is a bit more convenient than waiting on hold. Overall I am unimpressed by the efficiency and service, but they do help to cover the medical costs my dog incurrs.